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Cyber Chaos: CDK Global’s Second Shutdown in Two Days Leaves 15,000 Dealerships in the Lurch
CDK Global’s systems crash has left 15,000 US car dealerships in the digital dark ages. The software vendor’s “cyber incident” forced a second shutdown, making dealerships scramble for pen and paper.
Hot Take:
Looks like car dealerships are getting a crash course in the art of pen-and-paper sales. Who knew a “cyber incident” could bring back the Stone Age!
Key Points:
- CDK Global experienced two significant cyber incidents within 48 hours, leading to multiple system shutdowns.
- Key dealership IT systems, including Dealer Management System (DMS) and Digital Retail platform, were affected.
- The disruptions have left approximately 15,000 car dealerships across the US scrambling.
- Speculation suggests the possibility of a ransomware attack timed around the Juneteenth holiday.
- CDK Global has sought external third-party experts to assess and address the situation.
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